Host & Guest Protection
We care about the safety of our Hosts and their guests. That’s why we’re careful when it comes to how everyone communicates with each other.
We may check, read, review, scan, suspend or delete your messages/your account on holiday-malta.com, as per our Privacy Policy.
We do this for a multitude of reasons, including:
- Identifying risks to our users
- Identifying users who are non compliant with our terms & conditions
- Identifying scammers
- Compliance
- Customer support
- Research and analytics
- Improving our platform processes, products or services
Communicating or paying outside of holiday-malta.com can put you at risk to online fraud. By communicating and booking directly on holiday-malta.com you are safe and you are guaranteed to be booking through a real host as we perform numerous checks locally.
Sometimes we will automatically block messages from being sent. Such messages are checked and we may delete or require that certain text is removed from message history, an example woule be when our systems detect words or numbers that include contact information, references to other sites, external links, solicitation to discuss or book from another portal or medium, or content that violates any of our terms and conditions.
We never review, or check your messaging communications for any other purpose than the above.