How can we help?

Once you have a confirmed reservation, holiday-malta.com will send hosts a reminder in order to start coordinating the collection of security deposits (if any), key exchange, check in time, etc with the guest.

Coordinating guest's arrival time is a very important aspect of hosting as it avoids check in delays. Hosts may use the messaging system or set up an automatic message to trigger to the guest on booking.

During a guest stay, it is important to be available and keep contact with guests to help with any questions they may have. holiday-malta.com recommends hosts to provide guests with an alternative point of contact, in the remote case a host is unreachable.