The basics
Holiday Home Listings
All the holiday home listings featured on holiday-malta.com are owned and managed by independent hosts and suppliers. holiday-malta.com solely provides a facility through which bookings of the listings featured on holiday-malta.com may be made. Each property listing is a unique holiday home, manged by its host whether acting as a principal, agent or a sub agent. Hosts describe their listings in detail, including available amenities, arrival/departure time, house rules, rates, discounts, offers, pay per use services, security deposits, minimum/maximum stay requirements and cancellation policies.
Activity Listings
All the actviity listings featured on holiday-malta.com are owned and managed by independent hosts and suppliers. holiday-malta.com solely provides a facility through which bookings of the listings featured on the website may be made. Each activity listing is unique, manged by its host whether acting as a principal, agent or a sub agent. Hosts describe their activity listings in detail, including where you will meet, what you will do, what you should bring, start/end time, rules, rates, discounts, offers and cancellation policies.
Profiles
holiday-malta.com profiles help hosts and guests learn more about each other before a booking is concluded. Full names or contact information are not displayed on public profiles, but they are shared once a booking is confirmed. Having a Verified phone number inidcates that you have verified your contact infirmation, Having a verified ID indicates that you've verfiied your ID. This is done by completing a specific set of verification steps in your profile.
Messasging
holiday-malta.com maintains a messaging system between hosts and guests who can communicate prior to and during a booking.Our messaging system ensures that communication between hosts and guests stays on holiday-malta.com or ease of reference.
Payments
holiday-malta.com collects guest payments from the moment a reservation is completed and it releases funds to the host. Certain guests may qualify for split reservation payments, whilst certain hosts, such as Prioirity hosts may have a difference payout policy. Note that holiday-malta.com does not collect any pay per use services or security deossits, these are to be settled directly on the location between the host and the guest according to the detail in the particular listings.
Host Status
Activity Listings
All the actviity listings featured on holiday-malta.com are owned and managed by independent hosts and suppliers. holiday-malta.com solely provides a facility through which bookings of the listings featured on the website may be made. Each activity listing is unique, manged by its host whether acting as a principal, agent or a sub agent. Hosts describe their activity listings in detail, including where you will meet, what you will do, what you should bring, start/end time, rules, rates, discounts, offers and cancellation policies.
Profiles
holiday-malta.com profiles help hosts and guests learn more about each other before a booking is concluded. Full names or contact information are not displayed on public profiles, but they are shared once a booking is confirmed. Having a Verified phone number inidcates that you have verified your contact infirmation, Having a verified ID indicates that you've verfiied your ID. This is done by completing a specific set of verification steps in your profile.
Messasging
holiday-malta.com maintains a messaging system between hosts and guests who can communicate prior to and during a booking.Our messaging system ensures that communication between hosts and guests stays on holiday-malta.com or ease of reference.
Payments
holiday-malta.com collects guest payments from the moment a reservation is completed and it releases funds to the host. Certain guests may qualify for split reservation payments, whilst certain hosts, such as Prioirity hosts may have a difference payout policy. Note that holiday-malta.com does not collect any pay per use services or security deossits, these are to be settled directly on the location between the host and the guest according to the detail in the particular listings.
Host Status
There are 4 types of Hosts on holiday-malta.com, New Hosts, Active Hosts, Priority Hosts & Professional Hosts. Each host has a different payout policy and a different level of host support. Hosts who are listed on
holiday-malta.com are are rewarded for the way they manage there
account, listings and how they interact with guests.
New Hosts -
holiday-malta.com new hosts, are hosts who have recently signed up to
holiday-malta.com and have acheived a limited number of bookings at
their listing.
Active Hosts -
holiday-malta.com active hosts, are seasoned hosts who have been
subscribed to holiday-malta.com for a while and have acheived a
consistent number of bookings at their listing.
Priority Hosts -
holiday-malta.com priority hosts are veteran hosts who have been
subscribed to holiday-malta.com for a while and consistently provide an
exceptional service and experience to guests.
Professional Hosts -
holiday-malta.com professional hosts are hosts who have a special
arrangement with holiday-malta.com, these hosts usually manage a large
portfolio of properties and provide other services to guests.
Pricing & Commissions
holiday-malta.com operates on a commission per booking basis for both hosts and guests. In the case of guests the commission is applied over and above the host price and is charged at the time of payment. In the case of new and active hosts this is deducted from the host price and is deducted on balance payment/payout. Priority hosts are not charged any commissions.
Price Matching
holiday-malta.com understands that prices can be a determining factor when booking a holiday home or activity. In most cases we are able to price match if you happen to find the same property or activity which is cheaper on another website. If you find the same property or activity on a different website, contact us to price match. You will need to meet all the following to qualify for a price match check:-
Price Matching
holiday-malta.com understands that prices can be a determining factor when booking a holiday home or activity. In most cases we are able to price match if you happen to find the same property or activity which is cheaper on another website. If you find the same property or activity on a different website, contact us to price match. You will need to meet all the following to qualify for a price match check:-
- Guests will need to contact holiday-malta.com customer support at least 96 hours prior to the intended check in or activity date.
- Guests will need to provide the link to the other offer and it must be online and available when we check.
- The other offer must be for the same property and accommodation type in the case of holiday homes, or for the same activity in the case of activities.
- The other offer must be for the same check in and check out dates in the case of holiday homes, or for the same activity date in the case of activities.
- The other offer must be for the same number of guests (senior citizens, adults, children, infants)
- The other offer must have the same payment policy, cancellation policy and booking conditions.