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Contact Us

We try to keep our phone lines open for clients with urgent enquiries. If your query is not urgent, please reach out to us by filling in the form below or selecting contact customer support at the bottom of your screen to chat with a customer support agent.

If a customer support agent is not online, we will respond to your questions via email, in most cases you can expect a reply within an hour.

In the meantime, please check our Frequently Asked Questions which may answer your question.

Customer Support


Office Hours:

Monday to Friday – 0900hrs to 1700hrs (CET) Excluding Public Holidays

Email Support Office Hours:

Monday to Sunday- 0900hrs to 2300hrs (CET) Excluding Public Holidays

Call Centre Office Hours:

Monday to Friday - 1030hrs to 1400hrs (CET) Excluding Public Holidays

General Telephone No: 

+356 21 678 781

In order to answer your query as quickly as possible please ensure that you list as much detail as possible in the form below, for example it is important to specify your preferred location, property type, number of persons and dates you intend to book.  

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