Privacy Policy

This Privacy Policy describes details about how holiday-malta.com collects, uses, processes, and discloses your information, in conjunction with your access to and use of the holiday-malta.com platform. 

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Where applicable, you consent to the use of your information as described in this Privacy Policy each time you visit our website, so we urge you to read this document in full, and to contact our Data Protection Representative through our contact us form if you have any questions.  If you do not agree with this Privacy Policy please refrain from using our website or services. 

1. What data do we collect and process on this website?

We may collect and process the following data about you: 

(A) Details of your visits to this site for traffic overview.

We may collect information about the type of device you use, your device’s unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, browsing information, session summary information, and location information. This information is collected  by way of cookies in order to analyse our traffic and track your journey across our website, in most cases this helps us to give you a quick response for any quiries you may have on any product/service offered on this website or to book any service on this website. We also share information about your use of our website with our analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient. We can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

Your consent applies to the following domains: holiday-malta.com

By visiting holiday-malta.com you are giving your consent to allow all cookies which we may place in your browser. These are required to hold session information as you navigate from page to page within the website. For example, we use cookies on our Website  to understand, track and analyze usage, navigational and other statistical information. You can control the use of cookies at the individual browser level.

We describe below the various types of cookies we use and the purposes they perform.

• Essential cookies: These cookies are strictly necessary to provide you with our website content and services and to enable essential features by enabling basic functions like page navigation, providing payment options or application functionality. This website cannot function properly without these cookies.  If you disable these cookies, we will not be able to fulfill your requests.

• Performance and functionality cookies: These cookies collect information about how you use our websites and services and allow us to remember the choices you make while browsing. The information these cookies collect allows us to optimize our websites and make them easier for you to use, and it does not personally identify you. If you disable or opt out of these cookies, you may not be able to use certain features of our website and services, and it may reduce the support or information that we can provide you.

• Analytics cookies: These cookies collect information we use in aggregate form to help us understand how our website and services are being used and how effective our information and product descriptions are and to help us customize our website. If you disable or opt out of these cookies, you may not be able to use certain features of our website, applications and services, and it may reduce the support or information that we can provide you.

• Social networking cookies: These cookies are used to enable you to share pages and content on our websites and services through third-party social networking and other websites.  These cookies may also be used for advertising purposes.

If you elect not to activate cookies or to later disable cookies, you may still visit holiday-malta.com, but your ability to use some features or areas of holiday-malta.com may be limited.

Your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them. For more information about these controls and to exercise your cookie preferences, visit your browser or device’s help material. If you choose to reject cookies, as noted above, you may not be able to use certain features of our websites and services. Some browsers include the ability to transmit “Do Not Track” signals. We do not process or respond to “Do Not Track” signals. Instead, we adhere to the standards described in this Privacy Policy. 

(B) Information that you provide by signing up and filling in forms on holiday-malta.com

Information that you give to us and is necessary for the use of the holiday-malta.com platform.

holiday-malta.com collects the user’s personal information when you use the holiday-malta.com site. This information is necessary for the adequate performance of the contract between you and holiday-malta.com and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.

• Account Information - When you contact us or sign up for a holiday-malta.com Account, we require certain information such as your first name, last name, email address, and date of birth.

• Profile and Listing Information - Additional information like your address, phone number will be requested by holiday-malta.com Platform while booking and listing. 

• Payment Information - In Order to facilitate the processing of payments while booking and listing a property in holiday-malta.com platform, financial information is required that include bank accounts for hosts and credit card information for guests. If you make a booking for a listing or activity, our payment gateway providors collect personal information in connection with the purchase in relation to your booking. This information includes payment information, such as your credit or debit card number and other card information, authentication information; and billing and contact details. Note that our gateway providor adopts and is responsible for ensuring that all the latest technologies and the latest  Payment Card Industry (PCI) Data Security Standards are adopted to safeguard and protect your data. holiday-malta.com does not store any credit or debit card related information.

• Marketing purposes - As a member of the holiday-malta.com platform you may occassionaly receive emails or in platform messages for marketing purposes from holiday-malta.com. Your data will not be shared or transferred to any other entity other than in the circumstances detailed below in the section "Transfer of data"

• Transfer of data - We may also transfer your data if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation. It may be necessary by law or as a result of legal process, litigation, or requests from public or governmental authorities within or outside your country of residence for us to disclose personal information. We may also disclose personal information if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

If we start to collect any other data that is not in line with the above, this Privacy Policy shall be updated. 

2. How long do we keep your data ?

Personal data will be retained for as long you hold a holiday-malta.com user account or as is necessary for the purposes set out above and in accordance with our legal and regulatory obligations.  

3. Where do we store your personal data ?

We do not transfer or store your personal data outside the EU, however due to cloud technologies certain data may be transferred to and stored in the USA by third party service providers. In such circumstances, we rely on alternative legal bases such as the Privacy Shield, where applicable, or binding corporate rules where our service providers have adopted such internal policies approved by European data protection authorities which require them to handle your personal data in a manner which is consistent with applicable data protection laws and regulations.

4. Third Party Links

On occasion, we may include links to third party websites from holiday-malta.com. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. 

5. Security

We are committed to ensuring that your information and personal data is secure. We have implemented measures and procedures to prevent unauthorized access or disclosure. Likewise, we seek to keep confidential all information you send to us. We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your holiday-malta.com account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your holiday-malta.com Account, please contact us.

6. What are your rights?

Right to Transparent Information – you have the right to be informed in a clear manner on any personal data pertaining to you that may be processed by us. Such information is being provided to you in this Privacy Policy.

Right of Access to Information – you have the right to request confirmation from us whether personal data relating to you is being processed and if so to access such personal data.

Right to Rectification – you have the right to request from us the rectification of any inaccurate personal data pertaining to you.

Right to Be Forgotten – you have the right to request from us  to erase all your personal data, where the data has been processed with your consent as the basis for processing and/or where the processing is no longer lawful.

Right to Restrict Processing – you have the right to request from us the restriction of processing if: processing is unlawful; you are contesting the accuracy of data; the data is no longer required by the controller but you require us to keep it in order to establish, exercise, or defend a legal claim; or if you have previously objected to the processing. Once data is restricted, we cannot process it in any way other than to store it unless: we have your consent; or if it is required for the establishment, exercise, or defence of legal claims; or if it is for the protection of the rights of other persons; or if it is for reasons of important public interest.

Right to Object – you have the right to object at any time to the processing of your personal data.

Any requests or objections are to be made in writing by email or through our contact us form, to the attention of our Data Protection Representative. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.

holiday-malta.com reserves the right to modify this Privacy Policy at any time in accordance with this provision.  If you disagree with this Privacy Policy, you may cancel your account or else it will be deemed effective with your continued access to or use of the holiday-malta.com Platform.